Pharmacy Resources
Useful tools toward achieving quality pharmaceutical goals.
Contacting the NCTracks Pharmacy Call Center
- Pharmacy Prior Approval (PA), phone: 1-866-246-8505
- Pharmacy Prior Approval (PA), fax: 1-855-710-1969
Call-center hours of operation:
- Monday-Friday, 7 a.m.-11 p.m.
- Saturday-Sunday, 7 a.m.-6 p.m.
NCTracks websites:
Prepaid Health Plan (PHP) Contact Information
- WellCare of North Carolina, phone: 1-866-799-5318
- Amerihealth Caritas, phone: 1-866-885-1406
- Blue Cross and Blue Shield Healthy Blue, phone: 1-844-594-5072
- United Healthcare, phone: 1-855-258-1593
- Carolina Complete, phone: 1-833-585-4309
Additional Resources
- NC Medicaid Pharmacy Newsletters, sorted by date